Shipping Policy

EnigmaParis ships to the United States and internationally. All orders are processed within 1-3 business days.

United States

Standard shipping: 7-14 business days. Free shipping on orders over $75.

International

Standard shipping: 10-20 business days. Shipping costs calculated at checkout.

Tracking

Once your order ships, you will receive a tracking number by email within 24 hours.

Customs & Duties

International orders may be subject to import duties and taxes, which are the responsibility of the customer. We are not responsible for delays caused by customs clearance.

Lost Orders

If your order has not arrived within 30 days, please contact us at hello@enigmaparis.com and we will investigate immediately.

EnigmaParis is an online-only retailer. We do not have a physical store location.