Sizing information

1. Due to manual measurement, please allow a size error of 0-0.5cm.
2. Foot length measurement: With your feet on the ground, measure the longest distance between your toes and your heels to determine your foot length.
3. Please read our shoe size table carefully! It can help you choose the right size for your feet. If you have any other questions, please contact our customer service first, we will help you solve. Please note that if your feet are too long or too wide, choose a larger size than usual.

Product assurance

Dear customer,
Thank you for choosing our women's shoes. In order to provide you with a secure and satisfactory shopping experience, we hereby solemnly promise:
. Quality assurance
1. We strictly control the production of each pair of women's shoes, from raw material procurement to production process, all follow industry standards. The upper material is leather, fabric, etc., to ensure soft, breathable and durable; The sole is made of rubber material, with excellent anti-slip and wear resistance.
2. Each pair of shoes is inspected before leaving the factory, including appearance inspection (such as color uniformity, seam uniformity, no defects), size measurement (in line with standard size specifications), only to show you good quality women's shoes.
. Comfort guarantee
1. Our women's shoes are carefully shaped according to the curve of women's feet to ensure that the feet can be given enough support and comfortable packaging to reduce walking fatigue. Whether it is the heel design and Angle of high heels, or the hardness of the insole of flat shoes, it has been repeatedly screened.
2. The insole is made of latex material, which can effectively relieve foot pressure and provide you with a comfortable foot feeling, so that you can easily cope with whether it is a long time walking, standing or participating in various activities.
. Service guarantee
1. If you have any questions or need help during the purchase process. You can contact us at any time through online customer service, we will be happy to answer your questions about product information, size selection, product attributes and so on.
2. After receiving the shoes, if you find any quality problems or are not satisfied with the product, please contact us in time. Under the premise of complying with the return and exchange policy, ensure that your rights and interests are protected, so that you shop without worry.
We are committed to creating fashionable and comfortable women's shoes for you, your satisfaction is our unremitting pursuit. If you have any comments or suggestions, please feel free to feedback to us, which will help us to continuously improve the quality of our products and services.

Logistics sector

1. Dear friends, according to our statistics, shoes are usually shipped within 7 days, and the delivery time in most countries is usually 15 to 45 days. If there is a delay in logistics updates, you can track them on the following websites:
Https://www.17track.net/zh-c
2.The transaction price of our goods does not include the customs clearance fee. The buyer is responsible for the customs clearance procedures and all expenses incurred therefrom. If you do not want the package, please cancel the order before sending the package, we can not intercept the package once sent, hope you can understand!

After-sales guarantee

The buyer can return the goods within 15 days after receiving the goods without reason, if you are not satisfied with the goods, please contact our customer service, we will give you a satisfactory answer.

Warm reminder

1. Dear, if you find that your contact information, address, size selection is not correct before delivery, please cancel the order, fill in the correct information, and place the order again.
2. About smell: It's normal. After receiving the shoes, place them in a well-ventilated place for a period of time, and the odor will disappear.
3. About color difference: in different lighting conditions, the color may change slightly. You can try displaying shoes in different lighting conditions.
4. If you have any questions, please contact customer service, we will solve it for you in time.

Five-star praise

Dear customer, thank you for choosing our products, if you are satisfied with the shoes, would you please take some time to give us five stars? This is the biggest encouragement for our shop! Look forward to your comments ~ If you are not satisfied with our products, please contact us for feedback before leaving a negative, we will do our best to resolve the issue.